Terms and conditions:

By booking the sauna you agree to the terms and conditions below.

The person booking the sauna session agrees to be held responsible for ensuring that all members of their party and their guests are aware of and follow the guidelines here in order to ensure a safe environment for all.

If the terms agreed to in this waiver are breached, Sonder Experience has the right to terminate your hire of the sauna immediately, at their discretion.

GENERAL AND MEDICAL INFORMATION

Check with a doctor before using our facility if pregnant, diabetic, have underlying health issues/concerns or are under medical care. This includes any history of dizziness or fainting. This also includes any metal pins, rods, artificial joints or any surgical implants including silicon. By signing our waiver you understand the risks and have consulted with a medical professional. You understand and take full responsibility for your own health and well-being.

Anyone entering the saunas assumes full responsibility for their medical / health condition, including but not limited to, any medications the guest may be taking which could result in a medical emergency or unsafe condition. All guests must know their own limitations and assume all risks associated with any activities in which they may engage in while at Sonder Experience sites.

We strongly advise customers to hydrate before entering the sauna, during and after your sauna sessions.

REDUCE THE RISK OF OVERHEATING & SCOLDS

Prolonged exposure to the sauna may cause your body to overheat. We recommend limiting yourself to a maximum of fifteen 15-20 minutes before exiting the sauna and cooling down either outside or by utilising the Cold Plunge. Everyone is different and we recommend you to listen to your body. Overexposure to high temperatures and humidity can be dangerous to your health in some instances. Exit the sauna immediately if you begin to feel nauseous, uncomfortable, dizzy or sleepy and contact a member of our staff.

Do not use the facility if you have recently consumed alcohol, drugs or medications.

Be aware that direct contact with sauna rocks or sauna heaters may cause serious injury.

Any kind of metal in the sauna such as jewellery, watches, also glasses will retain heat and therefore is not suggested to bring into the heated rooms or use during your sauna sessions.

ACKNOWLEDGMENT OF RISKS

Smoking or Vaping is not permitted in the immediate vicinity of the sauna area, nor inside the Sauna or Cold Plunges or anywhere else within ReGen Rooms.

Always use care when entering or exiting the sauna, as areas may be slippery.

I understand that the sauna is provided for the basic purpose of relaxation and relief of muscular tension. if I experience any pain or discomfort during the session, I will immediately exit the sauna.

I acknowledge and accept the risks inherent in the use of the saunas. I voluntarily assume the risk of injury, accident or death, which may arise from the use of our facility. I hereby waive and release ReGen Rooms from any and all liability, past, present and future relating to sauna and cold plunge sessions.

I agree that this waiver is in effect for all sessions and will not expire unless requested in writing by either party (The guest or ReGen Rooms).

I further understand that staff working at ReGen Rooms should not be construed as a substitute for medical examination, diagnosis, or treatment. I understand that the staff working at ReGen Rooms are not diagnosing, prescribing, or treating any physical or mental illness and that nothing said in the course of the session given should be construed as such.

Phones or electronics don’t like heat. If you choose to use any electronics or technology during your sauna sessions, do so at your own risk. ReGen Rooms is not liable for any of your possessions.

I agree that ReGen Rooms are in no way responsible for the loss or damage of my belongings while I partake in sauna.

We welcome young people to enjoy the sauna and cold plunge. However, due to insurance restrictions, anyone under 18 must be accompanied by a responsible adult. By accepting this document, you confirm that you are taking full responsibility for the safety and well-being of any minors you bring, and that ReGen Roomsand its employees cannot be held liable. All persons using our cold plunge or open water as a ‘cold plunge’ do so at their own risk. It is your own responsibility to ensure that you can handle being exposed to the cold temperatures and varying conditions of the water.

Nudity/dress code etiquette: If you are to book one of our saunas for exclusive use, you’re welcome to use the sauna in the German or Finnish way, however you will need to cover outside the sauna and in public areas. This is your experience and you should be as comfortable as possible. If you prefer to wear a t-shirt, wrap or robe that your choice.

Towels are required to be used in the sauna. We require that you use them during your sessions for cleanliness. Please place a towel down on the benches prior to sitting down. Please sit on the towel so that it can absorb any sweat or perspiration during your session.

I FREELY ACCEPT AND FULLY ASSUME ALL RISKS, DAMAGES AND HAZARDS AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE AND LOSS.

I acknowledge this waiver of liability form. I fully understand its terms and conditions and I understand that I am waiving and giving up my right to sue ReGen Rooms and any affiliated parties. I acknowledge that I am signing this agreement voluntarily and intend by my signature for this to be a complete and unconditional release of liability to the greatest extent allowable by law.

ALLERGIES

The sauna may use various essential oils and salts. Please use at your own risk. Leave the sauna immediately if you have any adverse or allergic reaction, including difficulty breathing or eye, nasal or throat irritation.

CANCELLATION POLICY

Scheduling an appointment is the reservation of time put aside specifically for me. I acknowledge a mutual understanding of the value of our time. I understand that any session within 12 hours notice of your chosen date and time cannot be refunded but can be rescheduled once for another date. Appointments cancelled before 12 hours of your chosen date and time can be refunded for the full amount.

I understand that showing up late for an appointment means I am reducing the amount of time I have booked. I also understand I am fully paying for the service I have booked. ReGen Rooms does not adjust appointment times based on late showings by customers.

GENERAL INFORMATION & SUGGESTIONS

We suggest removing any jewellery containing metals. Metal will retain heat and therefore, it is recommended to be removed prior to your sauna sessions.

Feel free to ask our staff any questions before, during, or after the session.